Delivery, Return & Refunds | Flowers | Events

We make every effort to deliver goods within the estimated timescales, however, delays are occasionally inevitable due to unforeseen factors. All goods and products are subject to availability. Blossom Tree shall be under no liability for any delay or failure to deliver the products within the estimated timescales. The goods may be sent to you in installments.

Blossom Tree is proud of its products and confident that you will be impressed with your purchase. Every item we sell is of the highest standard and authenticity, and we take every care to ensure our goods are packaged and shipped safely.

The goods will be delivered to you at the delivery address you provided during the order process. Blossom Tree cannot be held responsible for any errors in the delivery address provided.

Please examine the goods on arrival. If you are asked for your signature on delivery, you must examine the goods before signing for them.

If you receive the goods damaged, please email us at delivery@blossomtreedubai.co m or phone us on +971 44305894 within 48 hours of the delivery.

You must notify us of any missing items, incorrectly received, or unwanted items within 14 days and return the items to us within 30 days.

Before you return an item, please contact us.

Refunds will be processed only through the original mode of payment.

Shipping, Destinations, Costs & Delivery Times

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Please select your preferred shipping destination for shipping options, delivery times, shipping costs, and all other information. Please note the applicable shipping restrictions will depend on the shipping destination selected.

Shipping Destinations – United Arab Emirates

SHIPPING OPTIONS FOR UAE	COST	SHIPPING INFORMATION
Standard	35 AED	Dubai

Working days are Sunday to Thursday, excluding public holidays in the UAE.
All orders are shipped domestically from the UAE.
Please Note: Orders placed after the cut-off times or on weekends and public holidays will be processed on the following working day and we do not deliver to freight forwarding addresses or P.O Boxes.

Shipping Restrictions

Presently, all products within Blossom Tree are only available for purchase and shipment within the UAE. You are required to choose a preferred country in order to avail the offers and products that are available in your respective countries.

We regret to inform you that if you wish to place an order in the UAE and request for the delivery to other countries, we will not be able to process the request.

Due to strict International Trading Agreements and regulations, we are unable to ship the products to any countries except the UAE. As of now, we can ship the goods only to the UAE.

Cancellation

You have the right to cancel an order up to 60 minutes from placing the order on our website you have to notify us by email delivery@blossomtreedubai.com.

While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.

An order may be subsequently cancelled by Blossom Tree DMCC after you have received a confirmation and Blossom Tree DMCC reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.